GENERAL INFORMATION

TANSACTION SECURITY

All transactions on WEGA’s web site are secure. We use Symantec VERISIGN encryption key to secure all transactions and communications with our customers.

CREDIT CARDS

We accept the following credit cards: VISA, VISA-DEBIT, MASTERCARD and AMERICAN EXPRESS. All transactions are automatically verified and all frauds attempts will be acted upon and all information will be given to the respected authorities.

INTERAC ® ONLINE

The INTERAC Online service is a payment option that allows you to pay for goods and services on the Internet directly from your bank account. It is secure and easy to use. The following banks are accepted: RBC Royal Bank, Scotia Bank, TD Canada Trust and BMO Bank of Montreal. When you will process an Online INTERAC transaction, you will be redirected to the INTERAC Online secure gateway to complete your order. For more details about INTERAC Online, click here.

SHIPPING FEES

We use Canada Post for all our shipping. Shipping fees are automatically calculated by the size and weight of the order and by the shipping address. You can select the shipping service you prefer in the shopping cart and see the expected delivery date and the cost.

PICK UP IN STORE

If you have chosen the Pick-Up in Store option, a Wega representative will contact you by email or by phone when your order is available for pick up. Please allow up to 10 business days.

ORDER FOLLOW UP

We use Canada Post shipping software to track your order. When your order is shipped to you your tracking number will be e-mailed to you so you can follow up on your order. All you have to do is to go on Canada Post website and using your tracking number, do a search on their database to know exactly where your parcel is. If the information provided by Canada Post is inaccurate, or if you see a problem, do not hesitate to contact us.